DOMVS Lettings
We know that being a Landlord, particularly for the first time, can be a daunting experience.
Our dedicated team will guide you through the whole process. Debbie Turner, Head of Lettings, is ARLA trained and, with over 30 years of Lettings experience under her belt, the department is in safe hands. Our clients value our expertise and the connections we have made with our local community. Be assured that we will do everything we can to maximise your financial venture, from advising you on how best to present your property to attracting the right tenants and keeping you up to date with the ever-changing rental market and legislation.
As rents rise, so do tenants’ expectations. Leave the hard work to us. When you instruct us to let your property, you can be confident that our bespoke client service means that handing over your keys to your perfectly-matched tenant will be a stress-free experience.
DOMVS also provides Property & Tenancy Management Services, Tenancy Health Checks and advice to individuals searching for and investing in a buy-to-let property.
Landlords Advice
An empty property is of no benefit to a Landlord, and appearances really do count. The moment a tenant steps into the property, they will have an idea of whether they can see themselves living there. A touch of paint to the front door and a fresh neutral colour scheme throughout offer a versatile backdrop for any prospective tenant to consider how their belongings might look in situ. Neutral flooring and carpet is an appealing feature to a prospective tenant – it is worth selecting a carpet that is easily cleaned and cost-effectively replaced, as accidents do sometimes happen. If lightbulbs have lost their glow, replace them. All these things demonstrate that this Landlord cares, and are likely to appeal to a tenant who wants to make your property a cosy home.
Give some thought to the exact date you would like to let your property. We recommend introducing your property to the market six to eight weeks beforehand and, with our marketing and advertising campaigns, we will attract the very best tenants. Consider the cost of being a Landlord. Be prepared for any unexpected maintenance costs, don’t get caught out with unexpected expense.
The Lettings market can move quickly, so be prepared to allow tenants to view your property at short notice – and it does pay to be flexible with your move date.
Be assured that we will keep you up to date with the ever-changing Lettings legislation. We are experts in our field; we can advise you on all the important things that keeps you and your tenant safe. As a Landlord, here are a few things you need to be aware of:
- Arrange an annual gas safety check – does your cosy gas fire pass the Landlord’s Gas Safety Certificate?
- Fit smoke alarms on every floor and carbon monoxide alarms in rooms using coal or wood to warm them up. Make sure that these alarms are tested at the start of a new tenancy.
- Consider whether you need an Electrical Safety Certificate. We can provide you with all the information to ensure that you are legally compliant and aren’t at risk of any surprising fines.
- Does that cosy sofa have safety labels attached? If you are letting furnished, make sure your furniture complies with the Furniture and Furnishings (Fire Safety) Regulations 1988 (as amended in 1989, 1993 and 2010).
- If a deposit is taken, it is a Landlord’s duty to ensure this is protected.
Arrange for an inventory to be drawn up. They say the devil is in the detail, and this couldn’t be truer when letting a property. Gone are the days when a handwritten note will suffice. A comprehensive inventory is the best way to minimise the risk of a dispute at the end of tenancy. Inventories need to be drawn up whether a property is being let furnished or unfurnished. Everything within the property needs to be recorded and photographed, including fixtures and fittings such as kitchen units and work surfaces, as well as carpets and décor. Should there be any existing damage, this must also be recorded.
DOMVS uses a tenancy agreement designed to protect your rights to possession and to help control the tenant’s activities, whilst ensuring that all terms are fair to both Tenant and Landlord, thus making sure you comply with the Unfair Terms in Consumer Contracts Regulations 1999. Our tenancy agreements are regularly updated to include the ever-changing legislation.
Fully Managed | Rent Collection | Let Only | |
Bespoke Marketing Strategy | ✓ | ✓ | ✓ |
Accompanied Viewings and Feedback | ✓ | ✓ | ✓ |
Handling all Negotiations | ✓ | ✓ | ✓ |
Arranging References, Credit Check and Right2Rent Checks | ✓ | ✓ | ✓ |
Preparation of the Tenancy Agreement | ✓ | ✓ | ✓ |
*Arranging the Check-In/Inventory | ✓ | ✓ | ✓ |
Tenancy Deposit Administration | ✓ | ✓ | ✓* |
Handing Over Keys to Tenant | ✓ | ✓ | ✓ |
Transfer of Utilities | ✓ | ✓ | ✗ |
Rent Collection | ✓ | ✓ | ✗ |
Renewal of Tenancy | ✓ | ✓ | ✗ |
Arranging Safety Inspections | ✓ | ✓ | ✗ |
Routine Maintenance and Repairs | ✓ | ✗ | ✗ |
*Arrange refurbishment | ✓ | ✗ | ✗ |
*Arrange Checkouts | ✓ | ✗ | ✗ |
Periodic Management Visits | ✓ | ✗ | ✗ |
Payment of outgoings | ✓ | ✗ | ✗ |
*additional fees may apply
Let Only Service | 80% of one months rental plus VAT (96% inclusive of VAT) (Subject to min fee of £600.00 inclusive of VAT) |
Rent Collection Service | 10% of the monthly rental plus VAT (12% inclusive of VAT) |
Fully Managed Service | 13% of the monthly rental plus VAT (15.6% inclusive of VAT) |
Set up fee for Managed & Rent Collection Service only | £300 inclusive of VAT |
Withdrawal Fee | up to £500.00 inclusive of VAT |
Extra Property Visits | £60.00 per visit inclusive of VAT |
Tenancy Agreement | £132.00 inclusive of VAT |
Renewal of Tenancy | £80.00 inclusive of VAT |
Service of Notice | £72.00 inclusive of VAT |
Visits during Void Periods | £60.00 inclusive of VAT |
Supervise Refurbishment/Repairs | 12% of the total cost of work inclusive of VAT |
DPS Registration (Non-Managed Properties) | £60.00 inclusive of VAT |
Prepare Documents for Court/Dilapidation Claims | £120.00 inclusive of VAT |
Court Attendance | £100.00 per hour inclusive of VAT |
Annual Duplicate Statements | £60.00 inclusive of VAT |
EPC | £90.00 inclusive of VAT |
Professional Photography, Floor Plan & Brochure | From £140.00 inclusive of VAT |
Virtual Reality Tour | From £200.00 inclusive of VAT |
Professional Inventory/Schedule of Condition | From £120.00 inclusive of VAT |
Professional Check Out | From £80.00 inclusive of VAT |
Click on the link to view the DOMVS Cash Handling Policy
Tenancy Health Checks are a quick and easy way to ensure complete compliance, giving both landlord and tenant peace of mind. Find out more about our Tenancy Health Checks here.
Fully Managed Service
This service is for Landlords who wish their agent to deal with the day-to-day management of their property and choose not to deal directly with the tenant themselves.
Rent Collection Service
This service is suitable for Landlords who feel they are able to deal with the day-to-day maintenance of their property, but require an agent to collect the monthly rent.
Let Only Service
This service is for Landlords who prefer to manage their own property.
Tenants Advice
GUIDANCE NOTES FOR PROSPECTIVE TENANTS
- Once you have found a suitable property through DOMVS, a Holding Deposit equivalent to one weeks rent will be payable to reserve the property. This fee will be withheld if any tenant or Guarantor withdraws from the tenancy, fails the right-to-rent check, provides false or misleading information or, fail to sign the tenancy agreement or deed of guarantee within 15 calendar days or any other deadline for agreement as mutually agreed in writing.
- The granting of a tenancy will be subject to approved references which may be collated by a third-party Referencing Company. Some cases, a guarantor may be required. Full financial references will be required for the guarantor and a Deed of Guarantee will also need to be signed.
- All tenants and guarantors must provide proof of (photographic) identification and proof of residency.
- All tenants must have a Right to Rent check carried out. To enable us to carry out this check we need to see you in person and the following documents will need to be produced, your Passport together with any residency permit (if applicable). Should you not have a passport, please contact us to discuss which other documents may be suitable. The tenancy cannot commence unless this check has been carried out.
- A Deposit will be required (usually equivalent to five weeks rent) this is to cover any damages or defaults caused by the tenant during the tenancy. The deposit will be payable prior to the commencement of the tenancy and is held for the duration of the tenancy. The deposit will be registered with the Deposit Protection Service (DPS) www.depositprotection.com, within 30 days of the commencement of the tenancy, or receipt of the deposit whichever is earlier. For further information on Tenancy Deposit Protection please click on the website www.communities.gov.uk/tenancydeposit. Please note that no interest will be paid on the deposit.
- The deposit and first month’s rent must be paid to us by BACS payment or Bankers Draft. The tenancy cannot commence until cleared funds have been received.
- All properties are let on an Assured Shorthold Tenancy basis unless otherwise agreed.
- Rent is payable monthly in advance by Standing Order direct to DOMVS (for managed and Rent Collection properties only). Rent must be paid direct to the Landlord for our Let Only Service. For Late payment interest will be charged at 3% above the Bank of England Base Rate from the Rent Due Date until the rent is paid. Please Note: This will not be levied until the rent is more than 14 days in arrears.
- All property rents exclude water/sewerage charges, gas, electricity, telephone, Council Tax and television licence, unless otherwise stated.
- We recommend that you have adequate insurance to cover accidental damage to the Landlords fixtures and fittings.
- Redress Scheme – DOMVS Lettings is a member of The Property Ombudsman Redress Scheme.
- Client Money Protection – DOMVS Lettings is a member of CMP (Client Money Protect) Scheme.
Charges which may be incurred throughout the tenancy:
Change of Sharer
This fee covers the cost associated with a new tenant, referencing and right to rent checks, deposit registration as well as preparation and execution of new legal documents |
£50.00 inclusive of VAT |
Deed of Variation
This fee covers the cost associated with negotiating with the Landlord /tenant and preparing and executing the new legal documents. |
£50.00 inclusive of VAT |
Lost keys or Security Devices
Tenants are liable for the cost of replacing any lost keys or other security device. If the loss results in locks being changed, the cost of a locksmith, new lock and replacement keys for tenant, landlord and Agent will be charged to the tenant. If extra costs are incurred there will be a charge of £15.00 per hour (inc VAT) for the time taken replacing lost keys / security devices. |
Cost will be dependent on the work carried out by the Locksmith. Minimum charge £15.00 per hour (inc VAT) |
Early Termination
Should the tenant wish to leave their contract early, they will be liable to pay the Landlord’s costs for re-letting the property, together with any rent due under the tenancy until the start of any replacement tenancy. |
Cost will not exceed the maximum rent outstanding for the remainder of the tenancy. |
Once you have found a suitable property through DOMVS, a Holding Deposit equivalent to one weeks rent will be payable to reserve the property. This fee will be withheld if any tenant or Guarantor withdraws from the tenancy, fails the right-to-rent check, provides false or misleading information or, fail to sign the tenancy agreement or deed of guarantee within 15 calendar days or any other deadline for agreement as mutually agreed in writing.
The granting of a tenancy will be subject to approved references which may be collated by a third-party Referencing Company. some cases, a guarantor may be required. Full financial references will be required for the guarantor and a Deed of Guarantee will also need to be signed.
All tenants and guarantors must provide proof of (photographic) identification and proof of residency.
All tenants must have a Right to Rent check carried out. To enable us to carry out this check we need to see you in person and the following documents will need to be produced, your Passport together with any residency permit (if applicable). Should you not have a passport, please contact us to discuss which other documents may be suitable. The tenancy cannot commence unless this check has been carried out.
A Deposit will be required (usually equivalent to five weeks rent) this is to cover any damages or defaults caused by the tenant during the tenancy. The deposit will be payable prior to the commencement of the tenancy and is held for the duration of the tenancy. The deposit will be registered with the Deposit Protection Service (DPS) www.depositprotection.com, within 30 days of the commencement of the tenancy, or receipt of the deposit whichever is earlier. For further information on Tenancy Deposit Protection please click on the website www.communities.gov.uk/tenancydeposit. Please note that no interest will be paid on the deposit.
All properties are let on an Assured Shorthold Tenancy basis unless otherwise agreed.
Rent is payable monthly in advance by Standing Order direct to DOMVS (for managed and Rent Collection properties only). Rent must be paid direct to the Landlord for our Let Only Service. For Late payment interest will be charged at 3% above the Bank of England Base Rate from the Rent Due Date until the rent is paid. Please Note: This will not be levied until the rent is more than 14 days in arrears.
All property rents exclude water/sewerage charges, gas, electricity, telephone, council tax and television licence, unless otherwise stated.
We recommend that you have adequate insurance to cover accidental damage to the landlord’s fixtures and fittings.
Click on the link to view the DOMVS Cash Handling Policy
The Rental Process
Just as with buying a property, renting a property is as much about the tenant as it is the property.
Costs
We are always upfront with all costs and fees.
Request Repair
Please use this service to request any repairs to your rental property.
Moving Out
If you decide to move out, it’s important to make sure you leave the property in the condition in which you found it.

Hear from People Who have let with DOMVS
“We have rented our house with DOMVS for the past five years and they are brilliant. Debbie and Shireen are great at communicating issues that arise with maintenance and they are always keen to find the best tradesman at the most competitive rates for us. They are meticulous in sorting out all the paperwork, contracts etc., and negotiate very well with potential tenants to get the best rental income possible for us.”
-Felicity Parmenter