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01305 757300
01305 757300

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Our COVID- Secure statement

To help protect our teams, our customers, and to help reduce the spread of this virus, we have taken the following action:

  1. We have carried out a risk assessment of our business and premises and shared this assessment with the people who work for us.
  2. The team at DOMVS is still working, however, we currently cannot offer access to our offices at this time. We welcome your calls and emails and look forward to helping you in every way we can.
  3. Where people visit our office, we will follow social distancing measures, and our team and visitors will wear face coverings at all times.
  4. Where possible, we have taken all reasonable steps to allow our team to work from home.
  5. We have increased cleaning, handwashing, and hygiene procedures in our office and for teams who are out and about meeting clients.
  6. We promote virtual and on-line methods of transactions, including viewings and valuations and live, on-line, open house viewings.
  7. Where face to face contact is required, we will ensure we ask three basic questions before any meeting takes place: has the NHS advised them to self-isolate; are they showing any symptoms and awaiting test results/or a test; have they recently returned from travel outside the UK which may be subject to quarantine restrictions – we will always check the Government travel corridor information.
  8. Where a face-to-face meeting is to take place, we will issue written confirmation on exactly what will happen at the meeting to ensure all parties are fully aware of the process and what to expect.
  9. We will not allow any face-to-face open house viewings.
  10. We will avoid any physical contact and regrettably decline any offer of refreshments in people’s homes or provide any refreshments in our offices.
  11. We will obtain and retain your contact information on any face-to-face contact to enable contact to be made for any test and trace purposes – this will either be manual or by scanning a QR code when entering our offices.
  12. Where you are travelling to a different ‘tier,’ or outside Dorset, please do not be offended, but we will ask you the essential reason for any ‘face to face’ appointment. This is to do ‘our bit’ in controlling the virus’s spread and help protect others’ lives. Where you can demonstrate the essential need then, of course, we will be happy to make the appropriate arrangements.
  13. We will follow Government guidance on Home Moving.

Working together, we are doing ‘our bit’ to help reduce the probability of coming into contact with someone who may have Coronavirus even if they don’t display any symptoms.

Click here for the latest Government advice on moving home during the COVID-19 outbreak

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What's my property worth?

If you would like someone from DOMVS to contact you for a free market appraisal of your property, please complete the details below.

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